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Information Collection and Use
Netdx™ Communications Inc. ("Netdx" or
"We") is the sole owner of the information collected
on this site. We will not sell, share, or rent this
information to others in ways different from what is
disclosed in this statement. Netdx collects
information from our users at several different points
on our website.
Registration
In order to use the forums on this website, a user must first complete
the appropriate registration forms. During registration a user is
required to give their contact information (such as name
and email address). This information is used to contact
the user about the services on our site for which they
have expressed interest. It is optional for the user to
provide demographic information (such as income level
and gender), and unique identifiers (such as social
security number), but encouraged so we can provide a
more personalized experience on our site.
Order
We request information from the user on our order form.
Here a user must provide contact information (like name
and shipping address) and financial information (like
credit card number, expiration date). This information
is used for billing purposes and to fill customer’s
orders. If we have trouble processing an order, this
contact information is used to get in touch with the
user.
Cookies
A cookie is a piece of data stored on the user’s hard
drive containing information about the user. Usage of a
cookie is in no way linked to any personally
identifiable information while on our site. Once the
user closes their browser, the cookie simply terminates.
For instance, by setting a cookie on our site, the user
would not have to log in a password more than once,
thereby saving time while on our site. If a user rejects
the cookie, they may still use our site. The only
drawback to this is that the user will be limited in
some areas of our site.
Log Files
We use IP addresses to analyze trends, administer the
site, track user’s movement, and gather broad
demographic information for aggregate use. IP addresses
are not linked to personally identifiable information.
Sharing
We will not share aggregated demographic information with
our partners and advertisers. This is not linked to any
personal information that can identify any individual
person.
We use an outside shipping company to ship orders, and a
credit card processing company to bill users for goods
and services. These companies do not retain, share,
store or use personally identifiable information for any
secondary purposes.
We partner with another party to provide specific
services. When the user signs up for these services, we
will share names, or other contact information that is
necessary for the third party to provide these services.
These parties are not allowed to use personally
identifiable information except for the purpose of
providing these services.
Links
This web site contains links to other sites. Please be
aware that Netdx Communications Inc. is not responsible for the
privacy practices of such other sites. We encourage our
users to be aware when they leave our site and to read
the privacy statements of each and every web site that
collects personally identifiable information. This
privacy statement applies solely to information
collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask
for contact information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from
users via surveys or contests. Participation in these
surveys or contests is completely voluntary and the user
therefore has a choice whether or not to disclose this
information. Information requested may include contact
information (such as name and shipping address), and
demographic information (such as zip code, age level).
Contact information will be used to notify the winners
and award prizes. Survey information will be used for
purposes of monitoring or improving the use and
satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for
informing a friend about our site, we ask them for the
friend’s name and email address. Netdx Communications
Inc. will automatically send the friend a one-time email
inviting them to visit the site. Netdx Communications
Inc. stores this information for the sole purpose of
sending this one-time email. The friend may
contact Netdx Communications
Inc. to request the removal of this information
from their database.
Security
This website takes every precaution to protect our
users’ information. When users submit sensitive
information via the website, your information is
protected both online and off-line.
When our registration/order form asks users to enter
sensitive information (such as credit card number and/or
social security number), that information is encrypted
and is protected with the best encryption software in
the industry - SSL. While on a secure page, such as our
order form, the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked, or
open, when you are just ‘surfing’. To learn more about
SSL, follow
this link.
While we use SSL encryption to protect sensitive
information online, we also do everything in our power
to protect user-information off-line. All of our users’
information, not just the sensitive information
mentioned above, is restricted in our offices. Only
employees who need the information to perform a specific
job (for example, our billing clerk or a customer
service representative) are granted access to personally
identifiable information. Our employees must use
password-protected screen-savers when they leave their
desk. When they return, they must re-enter their
password to re-gain access to your information.
Furthermore, ALL employees are kept up-to-date on our
security and privacy practices. Every quarter, as well
as any time new policies are added, our employees are
notified and/or reminded about the importance we place
on privacy, and what they can do to ensure our
customers’ information is protected. Finally, the
servers that we store personally identifiable
information on are kept in a secure environment, behind
a locked cage.
If you have any questions about the security at our
website, please do not hesitate to
contact us.
Supplementation of Information In order for this website to properly fulfill its
obligation to our customers, it is necessary for us to
supplement the information we receive with information
from 3rd party sources.
For example, to determine if our customers qualify for
one of our credit cards, we use their name and social
security number to request a credit report. Once we
determine a user’s credit-worthiness, this document is
destroyed.
(or)
In order for this website to enhance its ability to
tailor the site to an individual’s preference, we
combine information about the purchasing habits of users
with similar information from our partners, Company Y &
Company Z, to create a personalized user profile. When a
user makes a purchase from either of these two
companies, the companies collect and share that purchase
information with us so we can tailor the site to our
users’ preferences.
Special Offers
We send all new members a welcoming email to verify
password and username. Established members will
occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the
privacy of our users we present the option to not
receive these types of communications. Please see our
choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement
updates. Members are not able to un-subscribe from
service announcements, which contain important
information about the service. We communicate with the
user to provide requested services and in regards to
issues relating to their account via email or phone.
Correction/Updating Personal Information:
If a user’s personally identifiable information changes
(such as your zip code), or if a user no longer desires
our service, we will endeavour to provide a way to
correct, update or remove that user’s personal data
provided to us. This can usually be done at the member
information page or by emailing our Customer Support.
[Some sites may also provide telephone or postal mail
options for updating or correcting personal
information].
Choice/Opt-out Our users are
given the opportunity to ‘opt-out’ of having their
information used for purposes not directly related to
our site at the point where we ask for the information.
For example, our order form has an ‘opt-out’ mechanism
so users who buy a product from us, but don’t want any
marketing material, can keep their email address off of
our lists.
Users who no longer wish to receive our newsletter or
promotional materials from our partners may opt-out of
receiving these communications by replying to
unsubscribe in the subject line in the email or by
contacting us. Some sites
are able to offer opt-out mechanisms on member
information pages and also supply a telephone or postal
option as a way to opt-out.
Users of our site are always notified when their
information is being collected by any outside parties.
We do this so our users can make an informed choice as
to whether they should proceed with services that
require an outside party, or not.
Notification of Changes If we
decide to change our privacy policy, we will post those
changes on our Homepage so our users are always aware of
what information we collect, how we use it, and under
circumstances, if any, we disclose it. If at any point
we decide to use personally identifiable information in
a manner different from that stated at the time it was
collected, we will notify users by way of an email.
Users will have a choice as to whether or not we use
their information in this different manner. We will use
information in accordance with the privacy policy under
which the information was collected. |
